Frequently Asked Questions
ORDERS / PAYMENTS
Which credit cards / payment types do you accept?
We accept everything that Shopify payments accepts, which includes Visa, Mastercard, American Express, Discover, JCB, Diners Club, Elo, Shop Pay, Apple Pay and Google Pay.
Is it safe to use my credit card or debit card online?
Absolutely. We take your personal information safety very seriously. To that end, our site is created with a SSL (secure socket layer) technology, which encrypts your information, protecting your personal data and credit card information. To check that your browser is secure, look for the lock icon at the bottom of the browser window.
Will I be charged sales tax?
Local and State sales tax will be charged according to laws of recipient’s mailing address.
SHIPPING
Please refer to our shipping policy for more information.
Where do you ship to?
We currently only ship within the United States. Please contact us if you have other shipping needs.
Do you ship to PO Boxes?
Absolutely!
How long will my order take?
Most orders are prepared and sent to shipping within 2 business days.
RETURNS / EXCHANGES
Please refer to our refund policy for more information.
What should I do if I received a delivery confirmation but I did not get my order?
We are sorry if this is what you are experiencing—please get in touch with us ASAP so we can make this right.
What is your return/exchange policy?
All sales are final. We do not accept returns, provide refunds or allow for exchanges.
What if my order doesn't look like the photo?
All items will resemble the colors shown in the photographs and videos as closely as possible but they may vary slightly.
Our products are photographed professionally and we carefully check color matches but please understand that there might be some variance in color from the product you receive versus what you see on your computer / phone screen / printout.
When printing on different materials (for example placements, runners, napkins, towels), the same color value will look a little different. Similarly, the same color value will look different when printed on a light versus a dark colored material.
Because of this, we can’t guarantee color accuracy 100%.
What is the policy for damaged items/redeliveries and exchanges?
You may be eligible to receive a replacement if (a) the item was delivered incomplete, not up to our standards or if no delivery was made and (b) a customer service request form is filled out within three (3) calendar days of the delivery date.
In certain circumstances, including substandard product delivery, a photograph of the delivered box and contents must be sent to us.
Any credits/replacement credits are not transferable or redeemable for cash.
Promotional credits for shipping may be issued for late deliveries.
CARE INSTRUCTIONS
CONTACT
Please follow the care instructions detailed in the product description. In general, napkins can be machine washed and all other products should be spot washed until machine washing is needed. If you are unsure, please send us a message or DM us on Instagram.
DINNER & BRUNCH FAQs
Where will I be seated?
- Seating is assigned, so please call or text and let us know who you'd like to sit with 931-982-4988
Can I get a refund if I can no longer attend?
- Reservations are not refundable or transferable to another date. If you cannot attend, you may certainly have a friend fill your seat.
I have a food allergy, can you accommodate?
- All food is prepared in a home kitchen and food allergies and preferences cannot be accommodated.
Is the location handicap accessible?
- We want to share that dinner and brunch are hosted in Amy's private residence and it is not handicap accessible. Entry requires climbing steps, and the space cannot accommodate walkers or canes.
Will there be alcoholic beverages served with my meal?
- Dinner is bring your own wine. Brunch is bring your own champagne, as we provide mimosa fixings. Only white wines are permitted. Red or rosé are not allowed.
Can I leave the dinner or brunch at any time?
- We respectfully ask that anyone needing to leave early while Amy is conducting class do so quietly. Additionally, we ask that all phones be muted and that no calls be taken during dinner, brunch, or class.
Where do I park?
- PARKING: Please park in the lot located behind Amy's residence (see map below). The driveway is NOT available for parking OR drop-off. Guests will walk about half a block around to enter through the front door. Please see the photo at the bottom of this page for a parking map.
If your question isn't listed here and you'd like to contact us, we recommend DMing us on Instagram or sending us a message via our contact page.